Privacy Policy

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Autumn Web is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your Information We Collect. We collect personal information, such as your name, email address, and phone number when you contact us or sign up for our services. We also collect data about your use of our website through cookies and analytics. Use of Information We use the information to provide and improve our services, respond to inquiries, send marketing materials (with your consent), and personalize user experience. Sharing of Information We do not sell, trade, or rent your personal information. We may share your data with third-party service providers who assist in our operations, such as payment processors. Security We use industry-standard measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure Cookies. Our website uses cookies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings, but this may affect the functionality of our website. Third-Party Links. Our website may contain links to third-party websites. Autumn Web is not responsible for the privacy practices of these external sites. Your Rights You have the right to access, correct, or delete your personal information. To do so, please contact us at [Insert Contact Email].Changes to the PolicyWe may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of any changes.

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Refund Policy

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At Autumn Web, we strive to ensure customer satisfaction with our services. However, we understand that issues may arise, and we have outlined our refund policy below:

1. Service-Based Refunds
   Refunds for services will only be provided under the following circumstances:

   • If the client cancels the service within 7 days of payment, and no substantial work has been delivered, a partial or full refund may be issued.

   • If services rendered are not as per the agreed scope of work and Autumn Web is unable to rectify the issues within a reasonable time frame.

2. Non-Refundable Services
   Payments for services such as consultations, custom development, and design work already delivered are non-refundable.

3. Project Cancellation
   If a project is canceled by the client after significant work has been done, no refund will be issued. The client is responsible for paying for all work completed up to the point of cancellation.

4. Refund Request
   To request a refund, please contact us at finance@autumnweb.in with your reasons. We will assess the request and respond within 2 working day.

5. Refund Processing
   If a refund is approved, it will be processed within 7 days to the original payment method used by the client.